Incidents go through a structured workflow that encourages efficiency and better results, initial diagnosis, escalation, investigation and diagnosis, resolution and recovery, incident closure.
In the most critical situation for a client, our Climbing Technical Manager, supported with all the Prédictik organizations, allows Prédictik to make a difference by wishing to assist our customers
Support is often the critical part of the life of your project. In order to offer you a quality service, we have put in place an effective structure.
Functional incidentology Database(MySQL), helpdesk management training, MySQL training : administration, Advanced Administration and Tuning ...
